Black Screen Solution For iPhone And iPad In iOS 10
If you own an Apple iPhone or iPad in iOS 10, it’s possible that you have a black screen after the iPhone and iPad in iOS 10 has been turned on. Even though the iPhone and iPad in iOS 10 buttons light up like normal, the screen remains black and nothing is showing up. The iPhone and iPad in iOS 10 screen won’t turn on at random times for different people, but the common issue is that the screen fails to turn on and wake up, thus having a black screen. There are several different ways to try to solve the iPhone and iPad in iOS 10 blank screen issue, follow the instructions below to learn how to fix the Apple iPhone and iPad in iOS 10 black screen not turning on issue.
Troubleshooting iOS 10 Update Fail Connect to iTunes Problem
If you experience the “connect to iTunes” problem, iOS 10 update has failed and you will need to use iTunes to fix the issue.
- Connect the impacted iPhone, iPad, or iPod touch to a computer with a USB cable
- Open iTunes and choose “Update” – this may allow the device to complete the iOS 10 update process
- If “Update” is not available or fails, choose “Restore”
Factory Reset Apple iPhone and iPad in iOS 10
If the method above didn’t help you fix the black screen problem on the iPhone and iPad in iOS 10, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Apple iPhone and iPad in iOS 10. It’s important to note that before you go to factory reset an iPhone and iPad in iOS 10, you should back up all files and information to prevent any data from being lost.
Boot to Recovery Mode and Wipe Cache Partition
The following steps will get the Apple iPhone and iPad in iOS 10 into Recovery Mode by booting the smartphone:
- Connect your iPhone and iPad to your computer and open iTunes.
- While your iPhone and iPad is connected, force restart it: (Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don’t release when you see the Apple logo. Keep holding until you see the recovery mode screen)
- When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
- Boot to Recovery Mode and Wipe Cache Partition
- Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.
If force restart does not work (your iDevice still does not respond), try this. Following these steps will put your device into recovery mode that may fix your issue.
- Try to back up your device. Some users stated that this black screen goes away after 5-10 seconds. If your problem is like that, back up your device via iCloud by going to Settings > iCloud > Backup > Backup Now.
- Connect your device to your computer, Mac (macOS) or PC (Windows).
- Launch iTunes
- Now force your device to restart (see above):
- iPhone 7 and iPhone 7 Plus: press and hold both the Power (sleep/wake) and Volume Down buttons simultaneously
- iPhone 6s and earlier models and all iPad models: Press and hold both the Power (sleep/wake) and Home buttons simultaneously
- Do not release the buttons, just keep holding down until you see the recovery mode screen:
- You will see an alert message. Simply choose Update. Now iTunes will update your device.
How to Fix a Completely Failed iOS 10 Update
iOS 10 update totally failed and now you can’t use an iPhone or iPad at all? This is pretty rare, but if it happens you may need to try a Recovery Mode Restore. This works if for some reason your device continues to have problems with the iOS 10 update failing or iOS 10 update getting stuck.
First let’s assume you connected the iPhone or iPad to iTunes and used the above methods near the top of the article to no success. The iPhone or iPad is totally bricked and unusable. That’s when this next step comes in.
What you’ll need to do is to restore it through iTunes with Recovery Mode, here’s how:
- With the iPhone or iPad connected to the computer, hold down the Home button and Power button until you see the Apple logo
- As soon as you see the Apple logo, hold down the HOME button only and let go of the power button
- Keep holding the Home button until iTunes notifies you of a device in Recovery Mode
- Choose to Restore the iPhone or iPad while in Recovery Mode
Once the device is recovered it will either restore from a backup, or you can update to iOS 10 again through iTunes.
If you have any questions please feel free to comment below.